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Customer Service

Blue Crab Trading Co is dedicated to providing our customers with excellent customer service and the freshest Maryland blue crabs & seafood on the web! Our online store provides tools for a personalized shopping experience. Signup for a customer account today in order to conveniently place orders, view past orders, expedite your checkout process, check the status of your recent orders and much more.

Call us Tollfree at 1-800-499-CRAB (2722) to speak directly with a Customer Care specialist regarding any questions or concerns you may have. Also, feel free to contact us via email at customerservice@bluecrabtrading.com.

Customer Care Service Hours are Monday thorugh Friday: 11AM-5PM EST.

If you are not able to get through to one of our customer care specialists please feel free to leave us a voice message. We strive to return all voice messages in 24 hours or less. Our team also monitored emails around the clock to better serve our valued customers.

 

Blue Crab Trading Order Cancelation Policy

All orders cancelations must be made 24 hours before order ship date.